How Much Does Shipping Cost?
Shipping fulfilled by USPS. Shipping prices vary by the ounce and region of the order.
Ordering Multiple Rolls?
For a multiple product orders we will ship all products together. All orders are made to order so we rarely run out of stock. In the case your order includes an item we are out of stock then we will delay shipment until that item is restocked. This normally takes no more than 2 business days in addition to standard order processing times.
How Long Does It Take To Ship?
All items are made to order so please allow 3-5 business days for production. You will receive an email with tracking link when it ships!
Do You Ship Worldwide?
For International shipments, we ship via USPS and DHL. All items are made to order so please allow 3-5 business days for production. You will receive an email with tracking link when it ships!
Please allow a day or two for your tracking number to update once you receive your shipping notification. The time it takes to get to your specific country depends on your distance from us and the customs procedures of your country. This can take anywhere from 1-3 weeks. It's worth the wait we promise!
Note: Customs and Duty Fees may be charged by your country. Please check with your local post office before ordering. Wild Habitat is not responsible for calculating or paying the custom/duty fees associated with your order.
What is Your Return Policy?
If your item(s) arrived damaged/defective or incorrect please email us immediately at firstname.lastname@example.org and we will work to resolve the problem as quickly as possible.
You have 30 calendar days to return an item from the date you received it.
Please ensure that the item you're returning is in new and unused condition.
All Wild Habitat products are 100% custom made to order which means each product is manufactured at the time of the order and we do not resell your returned products.
How Do I Change or Cancel an Order?
Changes and cancellations must be made within 12 hours of order placement. If you must change/cancel an order then email us at email@example.com immediately.